Welcome to The Paper Heart Society! By subscribing to our service, you agree to the following terms and conditions. Please read them carefully before using our services.
1. Subscription Agreement By subscribing to The Paper Heart Society, you are entering into a 12-month subscription agreement. Each month, you will receive two letters, each containing a new chapter of a story. Your subscription is auto-renewing, and you agree to be charged for the full duration of the subscription unless canceled according to the cancellation policy outlined below.
2. Subscription Fees The subscription fee is billed annually. Payment is due upon signing up for your subscription, and subsequent payments will be automatically charged to your payment method at the start of each renewal period. Prices for subscription services may be subject to change, but you will be notified of any changes ahead of time.
3. Cancellations & Refunds You can cancel your subscription at any time by contacting us at [insert contact email]. Cancellations will take effect for the next billing cycle and will not result in a refund for any previous payments. Once a letter has been sent, no refunds will be issued for that month’s delivery.
4. Delivery & Shipping We make every effort to ensure timely delivery of your letters. However, we cannot be held responsible for delays due to factors outside our control, such as postal service disruptions. Please ensure that your shipping address is accurate to avoid delays or non-delivery.
5. Intellectual Property All content, including but not limited to the letters, stories, illustrations, and mementos included in the subscription, are the intellectual property of The Paper Heart Society and are protected by copyright law. You may not reproduce, distribute, or share any of our content without permission.
6. Privacy We take your privacy seriously. Please refer to our Privacy Policy below for details on how we collect, use, and protect your personal information.
7. Limitations of Liability The Paper Heart Society is not liable for any damages or losses arising from your use of the service, including but not limited to lost or delayed shipments, damaged goods, or any issues with third-party service providers.
8. Governing Law These terms and conditions are governed by the laws of [Insert jurisdiction]. Any disputes arising from these terms will be resolved in the appropriate courts of [Insert jurisdiction].
Privacy Policy
The Paper Heart Society is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect We collect the following types of information:
- Personal Information: When you subscribe to our service, we collect your name, address, email, and payment information.
- Usage Information: We may collect data on how you interact with our website, including browsing behavior, IP address, and device information.
2. How We Use Your Information We use your information for the following purposes:
- To process and fulfill your subscription orders.
- To communicate with you about your subscription, deliveries, and account.
- To improve our service and website experience.
- To send you promotional materials, if you have opted in to receive them.
3. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in fulfilling orders (e.g., shipping companies) and for legal or business reasons if required by law.
4. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies Our website may use cookies to enhance your experience. Cookies help us analyze web traffic and allow us to personalize content and advertisements. You can choose to accept or decline cookies by adjusting your browser settings.
6. Your Rights You have the right to access, correct, or delete your personal information. If you wish to update or remove your information, please contact us at amy@thepaperheartsociety.com
7. Changes to This Privacy Policy We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
By subscribing to The Paper Heart Society and using our services, you consent to the terms and conditions and the privacy practices outlined in this document.
If you have any questions or concerns about our Terms & Conditions or Privacy Policy, please contact us at amy@thepaperheartsociety.com.